Customer Experience (CX)
Crafting compelling brand stories that take businesses further
Investing in the Future of Your Business
Business owners must prioritize and care deeply about customer experience (CX). A positive customer experience fosters customer loyalty and satisfaction, increasing customer retention and repeat business. Satisfied customers are likelier to become brand ambassadors, spreading positive word-of-mouth and attracting new clients. Customer experience directly impacts a company's reputation and brand image. A strong reputation for exceptional service can differentiate a business from its competitors, providing it a competitive advantage. Investing in customer experience can drive revenue growth while increasing the lifetime value of a customer. Consumers have many choices in today's market, and poor customer experiences can result in negative reviews and public backlash, potentially damaging a company's credibility and revenue stream. Understanding and addressing customer needs and pain points can spur innovation and help refine products and services. By listening to their customers, business owners can build a loyal customer base, enhance their brand, and secure long-term success in today's competitive landscape.
Customer Experience Services
Strategy
Investing in the
Future of Your Business
CX Consulting Services
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Audience Segmentation
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Customer Personas
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Content Strategy
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Data Acquisition Strategy
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Digital Strategy
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Customer Experience Design
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Omni-Channel Strategy
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Value Proposition Development
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User Testing
Deliverables
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CX Audit Report
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CX Game Plan Report
Management
Serious about CX
CX & Marketing Services
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Customer Relationship Management (CRM)
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Campaign Strategy
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Customer Loyalty Monitoring
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Email Marketing
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Social Media Management *
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Website Management *
Deliverables
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Monthly Marketing Campaign
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Bi-Weekly Email Campaigns
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12 Social Media Posts
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CRM & Analytics Reports
We'll get back to you!
Take the first step in improving your online presence and customer experience. Please leave your contact information, and we connect with you soon.
Call or Email Garrett
Prefer a phone call? Call our CX Specialist, Garrett Gaudet, with any questions or to get more information on any Strobe Creative service offerings.
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A quick call to discuss your customer experience questions and find a solution customized to your business.
Garrett Gaudet
Creative Director
Phone Number
Office Hours
Monday-Thursday
10:00 AM - 4:00 PM EST